Refund Policy

Overview

Sangaas Technologies Private Limited ("Sangaas") is committed to ensuring your satisfaction with our AI workflow implementation services. This Refund Policy outlines the conditions under which refunds are granted and the process to request one.

Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 7 days of purchase.
• You have not accessed, downloaded, or viewed your implementation guide.
• You have not scheduled or attended any 1-1 expert session.

Non-Refundable Situations

Refunds will not be issued if:

• The implementation guide has been accessed or downloaded.
• A 1-1 expert session has been scheduled or completed.
• More than 7 days have passed since the date of purchase.
• There is evidence of misuse, abuse, or violation of our Terms and Conditions.

How to Request a Refund

To request a refund, please email us at support@sangaas.com with the following details:

• Your full name and email address used at purchase.
• Your order ID or payment confirmation.
• The reason for your refund request.

We will review your request and respond within 2 business days.

Refund Processing

Approved refunds will be processed within 5–10 business days and credited to the original payment method used at the time of purchase. Processing times may vary depending on your bank or card issuer.

Contact Us

For any questions about this Refund Policy, please reach out to us: